Our Standard Delivery Guarantee is that you will receive your order in full within 2 hours, or your freight is free!
*Ts & Cs apply
Our Standard Delivery Guarantee is that you will receive your order in full the same day, or your freight is free!
*Ts & Cs apply
With our 24/7 around the clock delivery service we can get the goods to site at specific times, including crane lifts out of hours and weekends.
With our 24/7 around the clock delivery service we can get the goods to site at specific times, including crane lifts out of hours and weekends.
Answers to what we hear most from contractors, builders and specifiers. Can’t find it here? Get in touch.
How fast does ADX Depot deliver in South Australia?
ADX Depot guarantees delivery in full within 2 hours in South Australia, or your freight is free. For urgent orders, ADXPRESS offers a 60-minute turnaround for loads up to 1 tonne and lengths up to 3 m within Zone A. See full eligibility criteria in our terms and conditions.
How fast does ADX Depot deliver in Queensland?
ADX Depot guarantees same-day standard delivery in full for Queensland orders, or your freight is free. QLD ADXPRESS offers a 2-hour turnaround for loads up to 1 tonne and lengths up to 3 m. See full eligibility criteria in our terms and conditions.
Can ADX Depot deliver outside business hours or on weekends?
Yes. ADX24/7 is ADX Depot’s around-the-clock delivery service in both SA and QLD. It gets materials to site at a specific time, including out-of-hours and weekend crane lifts.
Does ADX Depot offer crane truck delivery?
Yes, for both South Australia and Queensland. The ADX crane truck in South Australia carries up to 18 tonnes with a trailer. Its 14 m / 800 kg attachment can lift materials up to the third floor, so you don’t need to pass product up by hand.
How much does delivery cost, and what is Zone A?
Delivery charges depend on your site’s zone. ADX Depot publishes an SA delivery pricing map on the Delivery Services page, which you can view here: Pricing Map. Zone A is ADX Depot’s standard South Australian delivery area covering metropolitan Adelaide and the Adelaide Hills, including Hahndorf and Mount Barker.
What happens if my order doesn’t arrive on time?
If an order covered by ADX Depot’s standard delivery guarantee isn’t delivered in full within the guaranteed window, the freight is free. Exclusions are listed in the Delivery Terms & Conditions.